Privacy Policy

Welcome to Organic Tea Queen. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:

• Personal Details: Name, email address, phone number, and mailing address.
• Booking Data: Information related to your tea experience bookings, food preferences, and group size.
• Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
• Communications: Records of your correspondence with us via email or contact forms.

We use the collected data for various purposes:

• To provide and maintain our service, including processing your bookings.
• To notify you about changes to our service or your booking status.
• To provide customer support and respond to your inquiries.
• To improve our website functionality and user experience.
• To send you marketing communications, if you have opted in to receive them.
• To comply with legal obligations and prevent fraudulent activity.

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We implement industry-standard encryption and access controls to ensure your data is handled safely.

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification (to have your information corrected).
• The right to object to our processing of your personal data.
• The right to data portability.
• The right to withdraw consent at any time.